NibbleHaven

Refund Policy

Thank you for ordering from Crust & Craft Pizzeria. We value your patronage and strive to deliver high-quality, freshly prepared food. However, we understand that sometimes things don't go as planned, and we're here to help. Please read our Refund Policy to understand how we handle refunds and ensure customer satisfaction.

Order Cancellation

If you wish to cancel your order, please contact us at +39 06 1234 5678 as soon as possible. Cancellation is subject to the following conditions:

• If the order has not yet been prepared, we will cancel it and issue a full refund to your original payment method.
• If the order is already prepared, we cannot accept a cancellation. In such cases, we are unable to provide a refund due to the perishable nature of our products.

Inaccurate or Incomplete Orders

If you receive an order that is incorrect or incomplete, please contact us immediately at +39 06 1234 5678. We will rectify the issue by either:

• Redelivering the missing or incorrect items at no additional cost, or
• Issuing a refund for the missing or incorrect items based on your original method of payment.

Quality Concerns

At Crust & Craft Pizzeria, we pride ourselves on quality. If you're not satisfied with the quality of the food received, please contact us within two hours of receipt. When possible, please provide photographs of the product to assist us in our quality assurance efforts. After review, we may offer:

• A replacement order at no additional cost, or
• A refund for the item in question credited to the original payment method.

Refund Processing

Refunds will be processed as promptly as possible. Please note that depending on your bank or credit card issuer, it may take several business days for the refund to appear in your account.

Contact Information

For any refund-related queries or to initiate a refund request, please contact us at:

Modifications to the Refund Policy

Crust & Craft Pizzeria reserves the right to update or modify this Refund Policy at any time without prior notice. Your continued patronage following any changes signifies your acceptance of those changes. This policy was last updated on March 15, 2023.

Conclusion

We aim to make every meal from Crust & Craft Pizzeria a pleasurable experience. If you are not satisfied with your order, we invite you to contact us to find a resolution. We appreciate your support and are dedicated to ensuring your satisfaction with every purchase.

For more information, please visit nibblehaven.rest or contact our customer service team at +39 06 1234 5678. We're always here to help!